Has instalado o tenías alguna versión anterior instalada?
Cumple todos los requisitos que siguen, en espacial el de la tarjeta gráfica? Tiene los controladores de ésta actualizados?
Requisitos Windows:
- Intel® Pentium® 4 or AMD Athlon® 64 processor (2 GHz or faster)
- Microsoft® Windows® 7 with Service Pack 1, Windows 8, or Windows 8.1
- 2 GB of RAM (8 GB recommended)
- 2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
- 1024x768 display (1280x800 recommended) with 16-bit color and 512 MB of VRAM (1 GB recommended)**
- OpenGL 2.0–capable system
- Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*